Shipping policy

Welcome to Skin CEO Shop Egypt. We are committed to delivering your orders quickly, safely, and with complete transparency.

📦 Order Processing

* All orders are carefully prepared and packed to ensure product quality and authenticity.
* Orders are processed within 1–2 business days after payment confirmation.
* Orders placed on weekends or public holidays will be processed on the next business day.
* Once your order has been shipped, you will receive a confirmation notification with your tracking details (where available).

🚚 Estimated Delivery Times

* Same-Day Delivery: Available in selected areas for eligible orders placed before the daily cut-off time.
* Cairo & Giza: 1–3 business days.
* Alexandria & Major Cities: 2–4 business days.
* Other Governorates: 3–7 business days.

Please note that these delivery times are estimates and may vary during public holidays, promotional periods, severe weather conditions, or due to circumstances beyond our control.

💵 Shipping Fees

Shipping fees are calculated automatically at checkout based on your delivery location.

Free shipping promotions may be offered from time to time and will be clearly stated on our website.

🚛 Delivery Partners

We work with trusted shipping partners to ensure your order reaches you safely and efficiently.

📍 Delivery Information

To avoid delays, please ensure that your shipping information is complete and accurate, including:

* Full name
* Mobile phone number
* Building number
* Street name
* Floor and apartment number (if applicable)
* Landmark (if needed)

Our courier may contact you before delivery to help ensure a successful delivery.

❌ Failed Deliveries

If delivery cannot be completed because of an incorrect or incomplete address, an unreachable recipient, or repeated failed delivery attempts, the order may be returned to us.

Additional shipping charges may apply before the order can be shipped again.

📦 Order Tracking

If tracking is available for your shipment, you will receive the tracking information once your order has been dispatched.

Need Assistance?

If you have any questions regarding your shipment, please contact us:

WhatsApp: +20 122 276 1155

Email: hello@skinceoeg.com